Arc Innovations utilises high-quality, proven, and long-life meters. The solution ensures there is no requirement for hardware changes or visits to meters during the life of the meter and the communications.

Arc Innovations' meters are a technology enabler for a full turn-key advanced meter infrastructure (AMI) solution. The true two-way communications capability and decentralised intelligence residing in the meter endpoint minimises congestion over AMI networks. Our meters are locally rules-driven while retaining flexibility, and ensuring future-proofed functionality through remotely configurable and upgradable firmware capability. Industry standards are used where practical. Most industry standards provide backward compatibility to previous standards, allowing new technologies to work with legacy systems.

Future Proofing and Technology Obsolence

Arc Innovations utilises a product investment approach that minimises the risk of technology obsolescence. The product suite is developed with a utility's long-term investment requirements in mind. This includes ensuring the company's technology can support current and future specifications in our active markets.

The meter has been designed so that it can be remotely upgraded in the field. It contains sufficient redundant resources (CPU and memory) so that it is extensible. Including surplus resources in a meter design is an important factor for mitigating technology obsolescence. This provision allows further software to be remotely downloaded in the future to address new standards and functionality, and to support emerging technologies.

High quality meters

Arc Innovations specialises in enhanced AMI specifications, which means we work closely with quality meter suppliers. We ensure the integration of our company's AMI advanced meter and communications modules into a natively intelligent meter solution. Our meters meet all relevant local market certifications and standards. They facilitate integration of new and external functionalities and technologies, improve flexibility, and are compatible with industry standard enterprise technologies.

Distributed intelligence

Arc Innovations distributes the AMI solution intelligence to the meter, thereby eliminating potential bottlenecks, and ensuring that the system is highly stable. Each end point and network node has the ability to store and forward data. Meters have the capability to locally process, and report pricing plan information to other local devices.

Remote meter reading

Arc Innovations' automated read return service eliminates the need for physical meter reading, or drive-by systems, and other human error elements that are inherent in the meter-reading process.

Remote disconnect and re-connection

Arc Innovations' remote field service solution eliminates the need to physically visit a site in order to disconnect and reconnect electricity supply. Enabling instant connection and disconnection capabilities simplifies the moving process for the energy utilities and for the consumers.

Enhanced theft/tamper detection

Tamper detection options and responses are configurable to include actions such as supply disconnection on detection of a tamper alert.

One platform supports both normal on-account or prepay options

Arc Innovations' AMI meters are capable of being remotely reconfigured between normal on-account or prepay energy services. Dual support with the one meter enables better management options around consumer debt and budgeting, should the consumer choose other service models.